Nice.
I use Office 2007 and SnagIt but on XP Pro SP2.
Was this on Vista?

btw, my wife continually bugs me about why it takes Work 2007 so long to open a file from Windows Explorer.
Got a fix for that one yet bro? ;-)

Did the trick!

Thanks :)

This did not resolve the issue on an XP SP2, fully updated, with an HP Photosmart L7580 (i think, going off memory exact model).

See here for possible solution: http://forum.pcmech.com/showthread.php?t=165472&highlight=primo+pdf

I have not yet had a chance to try the linked solution but will in the near future when visiting this client again.

Many thanks Joe! That did the trick and saved me...

Once again the community with their unpayable work done in uncountable newgroup entries and forum threads saved my life!

Thank you all, really!!!

Thank you sooo much, it worked. Might I remind people to always back up your registry before making changes to it, JIC. On the registry editor, go to file and export to save a copy of the registry.

Did it on Vista Premium, but Word still crashes when i close it. It seems to me that it crashes when the document has several pages.

Joe,
You're a lifesave, This has been frustrating me for months! Worked just like you said. Thanks a bunch.




Regards,
Steve Rosenbaum


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Man...I could just kiss u right now! I've been looking 4 this fix the past week! Even MS don't know what the heck the error is coming from...got some more insight on why this behavior! To my knowledge it only happens on Vista machines...maybe somebody from MS give more insight!

Thanks a bunch...

Thank you, thank you, thank you, thank you, thank you, thank you, thank you!!!!
i dont know why but my office crashed, and after that mouse problem and crash on exit started to apear... i tried with repair, with uninstal/instal , nothing... then i found this and it works like a charm :)
Thank you, again!

Super! Back to heaven!! Thanks!!!
Just tell me: how do you guys find out this kind of solutions??

Though I found the problem is caused by Snag-It Add-in for Word 2007, but crashed everytime when removing it. Your instruction works! Thanks!
(VISTA with Office 2007)

Great tip and fix... I too run Vista+Office 2007Pro+SnagIt8.0, and had the same issue. Removing Word and reinstalling didn't help. This registry fix did.
Many thanks

Thank you so much for your help. I am back to word processing. :)

You bloody legend!!!

Wicked-choice. That solved the problem for me easy. You, sir, are a king amongst men.

Worked perfectly, I was having a problem with Microsoft Word 2007 running on Vista Business. Word would not open files if I clicked on them. It would just open word but not the document. When I would try to close word it would crash by giving me a "close program" warning. If I opened Word and then went to file>open and chose the document it would open the doc or dot but would not let me edit it and I could not right click for options or go to more word options under the window button.

I had tried running a repair on word, changing security settings, and installing all updates. No help. This solution you gave fixed it immediately. Thanks for posting it!

Works wonderfully i also had uninstalled and reinstalled the Word package twice, ran repair, did all the updates to no avail. The computer that was doing this was also running Microsoft Vista Business. This simple step had the machine running in just a few minutes.

Thank you!

Thanks a bunch, I've been stuck with this for days.

Thanks Joe. I've been suffering with this issue for the longest and kept putting off until I got frustrated and reinstalled office to no avail. Now, it's working just fine. Thanks.

YOU THE MAN.... JoE!!!

Thank You! Thank You! Thank You! I was pulling my hair out with this one. I kept finding references to HP printer drivers, but I have never installed a HP printer driver on this PC.

Man... THANK YOU SO MUCH!!!!

I deleted and reinstalled office.... did alla the updates (again)... and finally came across yoru solution :-)

Perfect.. worked like a charm.... i couldn't even open anything without getting a blank screen

Thank you!!!!!!!!! It worked! I was ready to bring some physical justice to my computer.... haha

Thanks! Fixed the problem!

Tried it, but it didn't work for me :-(

Vista Premium
Office 2007

Excel works fine as well as all other office apps. I can open, edit and save word files alright. I just can't close word without the crash error. With it, I always come back to a full screen Word instead of the smaller window I prefer to work in.

I contacted HP and they offered 2 solutions for Office Apps crashing upon exist when a HP AIO printer is set as the Windows default. Solution 1 worked for me.

Solution I: Uninstalling HP Smart Web Printing software

======================================

Follow the steps given below to uninstall HP Smart Web Printing software :

1. Click Start.

2. Click Control Panel on the Start Menu.

3. Click the Programs icon in the Control Panel.

4. Click Uninstall a program in the Programs and Features section.

5. From the list of options, right-click HP Smart Web Printing. Then select Uninstall/Change from the right-click menu.

NOTE: You can also click HP Smart Web Printing from the list of installed programs. Then click Uninstall/Change that appears in the line above the list of installed programs.

6. Click Continue to confirm the uninstall.

7. Follow the prompts on the screen to uninstall the software.

Now, check the functionality. If the issue persists, I request you to follow the steps given below:

Solutin II :

========

Step 1: Remove the entries from the startup folder

=-==-==-==-==-==-==-==-==-==-==-==-==-==

I request you to follow the steps given below to remove the entries from the startup folder.

NOTE: These steps can be performed only when logged on to the computer as administrator.

1. Right-click Start, and then click Open all users.

2. Double-click the Programs folder.

3. Double-click the Startup folder to open its contents.

4. Right-click the all-in-one entry and select delete from the shortcut menu.

5. Repeat the steps 4 until all the files you want to removed are deleted.

Step 2: Remove the entries from Msconfig

=-==-==-==-==-==-==-==-==-==-==-==

I request you to follow the steps given below to remove the entries from Msconfig.

* Click Start, Run.

* Type MSCONFIG, click Ok.

* Click Startup up tab.

* Uncheck all the HP program listings.

* Click Apply and Click Ok.

* If requested restart the computer.

Now, check the functionality of the All-in-One.

I believe that the information provided above should resolve the issue. If you need any further assistance or if you have any questions then kindly get back to us. We are always available round the clock to assist you technically regarding the issues you may experience with All-in-One units.

Hi,

I have been working since yesterday on that problem, I deleted the registry files and it did not work!!!!!!

However, my solution was solved when i renamed all the template files in the directory:
C:\Users\hatassi\AppData\Roaming\Microsoft\Templates

Hope this will help you !!!!!!!!!11

Thank you! It worked like a charm!

I did everything. Repair, uninstall and re-install ...learned all the ways to remove an add-in.

Nothing worked.

It seems to me that Microsoft should make it easier to uninstall add-ins which remain in the system after uninstalling a program.



Your fix was the easiest to do and worked.

THANKS!!!!

Thank you so much! I have been searching for a solution for hours. I had narrowed it down to the SnagIt Add-in but I couldn't get the silly thing removed! This did it! Thanks again.

Thank you for the help! I used it on Windows Vista Premium SP1 and did the trick! Word no longer crashes and I can select my text once again! Thanks again!

Joe, you are a life saver. I tried many things and I thought there was some other conflicts from other software. Spent 2 days reinstall everything... finally found you and your tips and tricks. Voila!! Thank you so so much. It works on my Vista Home.

awesome worked for me. I installed nuance PDF Converter Professional 5 and it must have been the plugin that crashed my Word 2007. Even after uninstalling PDF Converter Professional 5, and reinstalling MS office 2007. Thanks for the asprin my headache is gone.

mannnnnnnnnn u save my life . thxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Awesome!!! This has bugged me for months and has made Word 2007 unusable on this machine until now.

Thanks! it worked

Thank you, your fix on Word 2007 worked great...

I had to disable the "Send to Bluetooth" Add-in for word to work correctly. I had deleted the data key several times and produced no result. Finally, de-selecting the COM Add-ins one at a time narrowed it down. Word now exits properly and I am happy to not be cursing the End Now boxes for however long they felt like popping up.

Joe Thankyou so much for your solution! Worked like a charm!

Worked for me too. Bizarre bug. I had accidentally run Vista Windows Mail - wonder if that was it - got muddled with Outlook. (Vista Ultimate, Office 2007).

That worked! Thanks sooo much.
I am on win Vista + Word 2007 = Snag It 8.
However, I was working fine for several months when all of a sudden this started happening. I cannot identify why.
Deleting the Registry entries worked though.

One warning - deleting those entries also removed all of my preferences in Word.

AWESOME. I had tech support baffled by this issue...this was a huge help. Thanks!

This worked! thank you so much. this has been driving me mad!!

Mate, you are a legend...

Without your suggestion I was screwed...

Word is working perfectly now....

Thanks so much......

Simon